Privacy Policy

Last updated: Apr 18, 2024

At Gravity Academy, accessible from https://gravitycp.academy, one of our main priorities is the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by Gravity Academy and how we use it.

1. Agreement to the Policy

By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this policy. Additionally, when signing up for any of our courses, you are explicitly consenting to our collection, use, and retention of your personal information as described in this policy.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you. The personal information we may collect includes but is not limited to:

  • Personal Identification Information: Name, email address, phone number, etc.
  • Billing Information: Credit card numbers and billing addresses.
  • Course Interaction Data: Information on your engagement with the courses, test scores, and feedback.

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our services
  • To detect, prevent and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer

4. Legal Basis for Processing Personal Data

Under the PDPO of Hong Kong, we rely on several legal bases to process your data, including where:

  • The processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract.
  • The processing is necessary for compliance with a legal obligation to which we are subject.
  • You have consented to the processing for one or more specific purposes.

5. Retention of Data

Gravity Academy will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Data Protection Rights

Under the PDPO, you have certain data protection rights, including:

  • The right to access, update or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Please contact us if you wish to exercise any of these rights.

7. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

10. Children’s Privacy

Our Services do not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personaldata, please contact us.If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Your privacy is of utmost importance to us at Gravity Academy. This privacy policy is crafted to ensure transparency between us and our users, while also ensuring compliance with the laws of Hong Kong regarding personal data protection. We are committed to protecting your data and enhancing your experience with our services.